Client & Project
Porta - AI delivery robot
Product & Category
Hardware-enabled service design, UI design, and concept visualisation
Services Delivered
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Product design
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Visualisation and animation
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UI design
Brief
Alloy designed Porta as a venue-based AI delivery system for hotels, airports, and high-traffic venues. The system combines two intelligent assistive solutions: PI for autonomous luggage handling and BI for food and beverage delivery. Porta is designed to move safely and politely through busy public environments while supporting staff and improving guest experience.
Outcome: Integrated autonomous delivery system concept with physical product design, user interface design, and visualisation prepared for stakeholder and investor engagement.
Key Outcomes
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Service modules
Two service modules: PI for luggage assistance and BI for food and beverage delivery.0
Reduced operational errors
Claimed reduction in operational errors of 98 percent, based on project assumptions or internal modelling.0
Continuous operation
Designed concept for continuous operation over a 24-hour period, subject to final engineering and deployment conditions.
With autonomous navigation, responsive messaging, and a modular design, it seamlessly adapts to changing business needs. Its warm personality and consistent performance turn logistical tasks into brand-building moments. Porta is more than a robot; it’s a scalable infrastructure for smart, touchless service.
The challenge was to design a platform that could deliver both hands-free convenience for guests and operational efficiency for staff. Alloy’s design solution centred on clean, approachable form factors that integrate with existing workflows while reducing human error and bottlenecks. Every interaction was considered - from how guests summon the device, how it navigates public spaces safely and with confidence, and how businesses maintain a premium service for the guests and customers. Whatever your needs, Porta delivers.
